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Privacy and booking information

Website privacy policy

About this website

Le Grand Rides is a service provided by Le Grand Baldew N.V. This website provides information about the transport service and links to the mobile apps. You cannot book a ride or create a user account on this website.

Technical data and hosting

Technically necessary hosting and infrastructure data, such as server logs, may be processed to keep the website available, secure and functional. The service providers involved and retention periods still need to be confirmed.

Campaign parameters and browser storage

UTM campaign parameters may be stored temporarily in sessionStorage within your browser session. Filtered campaign parameters may be included in the referral when you follow a Google Play download link. Campaign codes are not intended for personal information.

Click events are recorded only locally in the browser. No external analytics service is active. The website's own code does not set analytics cookies; any cookies from hosting or other services still need to be checked.

Fonts and external services

Rubik is loaded through Google Fonts. Your browser connects to Google for this purpose, and technical connection data, such as your IP address, may be received. This service and any international data transfers still require review.

Google Play and Apple App Store links take you to external services with their own privacy rules.

Privacy in the mobile app

Data processing in the mobile app may differ from this informational website. This draft does not cover the app; the correct app privacy policy must be confirmed separately.

Questions?

Email our support team:

Booking information

Requesting a ride

Ride requests, entering pickup points and destinations, and following the booking steps take place in the mobile app, not on this website.

Transport options and availability

Le Grand Rides offers options for city rides, airport transfers, business travel, and families and groups. Actual availability and a suitable transport option depend on the operational situation for each request.

Ride information and payment

Fare information is available in the app or from our support team. Available payment options are explained during booking or by our support team.

The information on this website does not guarantee a particular pickup time, fare, capacity or continuous availability.

Not complete booking terms

This is practical draft information, not a complete set of booking terms. Final legal terms have not yet been approved by Le Grand Baldew.

Questions?

Email our support team: